FAQ
Tuscany Residents Association (TRA) – Frequently Asked Questions
1. Is the Community Association the same as the Tuscany Residents Association?
No. The Community Association is a volunteer-run organization that relies on sponsorship and fundraising. It handles community matters such as soccer registration and liaising with City officials.
The Tuscany Residents Association (TRA) is a not-for-profit company incorporated under the Companies Act. It has mandatory membership for all homeowners in TRA-managed areas and a secure source of revenue to maintain and operate Tuscany’s private amenities.
2. Do all Tuscany residents currently pay a Residents Association fee?
Yes. All property owners in Tuscany have their land title encumbered with the Tuscany Residents Association Encumbrance, requiring payment of the annual membership fee.
3. Who collects the Residents Association fee?
The fees are collected directly by the Tuscany Residents Association.
4. How often are the Residents Association fees collected?
Members are invoiced annually on April 1st.
5. Where is the money from the Residents Association spent?
Funds are used to manage and maintain TRA amenities and operations, including:
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Facility operations and staff
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Landscaping and open space maintenance
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Programs and events
Audited financial statements are sent to members prior to the Annual General Meeting.
6. What are the benefits of paying the Residents Association fee?
Tuscany residents benefit from access to amenities and services not provided by the City, such as:
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The Tuscany Club and its recreational amenities
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Enhanced landscaping in community green spaces and boulevards
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Access to year-round programs, events, and access to www.tuscany-connect.com
7. How is the Residents Association governed?
The TRA is governed by a set of bylaws and a Board of Directors.
8. Who elects the TRA Board and when?
TRA members elect the Board of Directors annually at the Annual General Meeting, held each September.
9. How can I become more involved in the TRA?
There are several ways to get involved with the TRA:
• Attend the Annual General Meeting (AGM), where key updates are shared and elections are held
• Express your interest directly to current Board members
• Contact the Board via email at: boardofdirectors@tuscanyclub.ca
10. What is the scope of the TRA’s summer landscaping?
TRA maintains designated areas under a Landscape Maintenance Agreement (LAMA) with the City of Calgary from May 1 to August 31.
View the landscaping map and scope here.
11. Does the TRA provide snow removal?
The TRA only clears snow around the Tuscany Club. Community-wide snow removal is handled by various City of Calgary.
Please click here to view the map of the snow cleared sidewalks and pathways in Tuscany.
12. Who should I contact for wildlife concerns?
TRA staff are not responsible for wildlife issues. Please contact the appropriate authority:
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City of Calgary 311 – Bylaws and domestic animals
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Humane Society (403) 205-4455 – Small animal welfare
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Fish & Wildlife (403) 297-6423 – Large or wild animal concerns
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Canadian Wildlife (403) 292-6899 – General wildlife information
13. Who can I contact for more information?
Tuscany Residents Association
212 Tuscany Way NW
Calgary, AB T3L 2J6
Phone: (403) 241-6402
Fax: (403) 241-6441
Email: customerservice@tuscanyclub.ca
You must be logged in to view Tuscany Residents Association information. Please contact us if you do not have a login.
Phone: (403) 241-6402 ext.119
Email: assistantmanager@tuscanyclub.ca

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