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TRA Forms & Submission Information

 

Form / Request Purpose Who Should Use It Submission Email / Method
Resident Information Form Add or update household members, contact information, and other membership information TRA members / homeowners admincoordinator@tuscanyclub.ca
New Homeowner Registration Start a new TRA membership and provide required homeowner information and land title documentation New homeowners admincoordinator@tuscanyclub.ca
Transfer of Tuscany Club Privileges Form Transfer eligible Tuscany Club privileges to tenants when renting out a home TRA homeowners who are renting their property admincoordinator@tuscanyclub.ca
Guest Park List Form Register a larger group of guests, up to 15 people, for park access TRA members bringing more than 5 guests

customerservice@tuscanyclub.ca

Customer Service Desk — submit before the visit
Room Rental Request Form Request rental of a Tuscany Club room for a private event TRA members rentals@tuscanyclub.ca
Tennis / Pickleball Court Booking Request Request a tennis or pickleball court booking TRA members bookings@tuscanyclub.ca
Program Registration Register for TRA recreation programs and camps Members and eligible non-members, where applicable Online registration; registration assistance:  assistantmanager@tuscanyclub.ca
Program Withdrawal / Transfer Request Form Request a program withdrawal, transfer, or related registration assistance Registered program participants recreation@tuscanyclub.ca
Program Override Request Request assistance with a registration override or special registration situation Program participants recreation@tuscanyclub.ca
OOSC Inquiry / Registration Questions or requests related to the Tuscany Club Out-of-School Care program Parents/guardians oosc@tuscanyclub.ca
Volunteer Application Form Apply to volunteer for TRA events and community activities Residents/community volunteers eventscoordinator@tuscanyclub.ca
Event Inquiry / Volunteer Request Ask about TRA events, volunteering, or event participation Residents and community members eventscoordinator@tuscanyclub.ca
Membership / Online Account Assistance Help with online account access, login issues, or household account questions TRA members assistantmanager@tuscanyclub.ca
Non-Member / Membership Inquiry Questions about membership eligibility, encumbrances, or non-member registration Homeowners, prospective members, non-members assistantmanager@tuscanyclub.ca
Lawyer / RA Fee Request Form Request TRA fee information for real estate transactions Lawyers / legal representatives administration@tuscanyclub.ca
Payment Plan Request Questions or requests regarding TRA payment plans Members administration@tuscanyclub.ca
Maintenance / Facility Request Report facility, landscaping, maintenance, or related concerns Members and facility users facilitymanager@tuscanyclub.ca 
Safety Concern / Facility Safety Inquiry Report a general facility safety concern or request safety-related information Members, guests, and facility users assistantmanager@tuscanyclub.ca
General Inquiry / Customer Service General questions that do not fit another category Residents, members, guests, and visitors customerservice@tuscanyclub.ca

 

 

Online Account Access

Only Tuscany Residents Association members are eligible to create and access a household online account.

If you do not have a login, please [click here to create your household online account].

If you are having trouble accessing your account or need assistance, please contact us:

Phone: (403) 241-6402 ext. 119
Email: assistantmanager@tuscanyclub.ca

Non-Members, Tenants & Roommates

Non-members, tenants, and roommates are not eligible for a household online account. However, you can still register for programs in person at the Tuscany Club:

Tuscany Club
212 Tuscany Way NW, Calgary, AB

You can also contact the Front Desk for assistance:

Phone: (403) 241-6402 ext. 111

PARTNERS